DATA PRIVACY POLICY

This Data Privacy Policy outlines how Invarosoft handles the data collected and processed by its ITSupportPanel mobile app, as well as associated executables and web pages, collectively referred to as 'Invarosoft Software'. By using the Invarosoft Software, you consent to the practices described in this policy.

Data Collection and Usage

Invarosoft Software is designed to enhance your business operations. During usage, certain information is accessed, used, and collected for specific purposes. The following table outlines the types of data collected and their respective purposes:

Data	Purpose
Email addresses and passwords	Required for user login and authentication.
OAuth internal identifiers	Used in the login process for secure authentication.
Azure AD and/or AD identifiers	Utilized for seamless login through AD systems.
Account internal identifiers	Essential for user identification within the app.
Ticketing information	Stored for managing and tracking support tickets.

Data Security

Invarosoft takes data security seriously. Sensitive data, both in transmission and storage, is encrypted to prevent unauthorized access. This encryption safeguards your information from potential breaches.

Data Sharing

Your information is not shared with external parties. It is solely used within the various platforms associated with your own account to provide a seamless user experience.

Data Retention

Invarosoft retains the collected data for the duration necessary to fulfill the purposes outlined in this policy. Should you no longer wish to use the services and want your data to be deleted, you can make a request through the support URL provided below.

Request for Data Deletion

If you decide to have all your information permanently deleted from Invarosoft's systems, you can initiate a request through the support URL provided below. Our team will process your request promptly.

Support URL: https://portal.invarosoft.net/Support/SupportRequest

Terms of Use & Privacy Policy

By using Invarosoft Software, you agree to comply with the company's terms and conditions, including further Data Privacy Policy documentation, outlining additional data privacy practices.

It's recommended to periodically review this policy for any updates or changes. If you have any questions or concerns about your data privacy, you can reach out to our support team through the provided URL.

This policy takes effect from the present date and is subject to updates as required.